CONFIRMATION OF REGISTRATION:
PAYMENT
GENERAL TERMS AND CONDITIONS:
PDA will send you a confirmation email within one week of receiving payment. You must have this confirmation letter to be considered enrolled in a PDA event. If you have submitted a purchase order or requested an invoice, please be advised that a credit card guarantee is needed. PDA reserves the right to modify the material or speakers/trainers without notice or cancel an event. If an event is cancelled, PDA will notify registrants as soon as possible and receive a full refund. PDA will not be responsible for any costs incurred by registrants due to cancellation. Please note that the attendee list is shared with sponsors and may be used to follow up on specific areas of interest after the event. For more information, please get in touch with asia-pacific@pda.org or +65 6496 5504.
REFUND/SUBSTITUTIONS:
If a cancellation request is received 30 days before the event (by 29 October 2023, 23:59 hours Singapore Time (UTC +8)), a credit (registration fee paid minus a 15 AUD processing fee) will be given. No credits will be issued for cancellation requests less than 30 days before the event. A cancellation request must be emailed to asia-pacific@pda.org. No refund or partial refund request will be entertained should there be an instance(s) of no show of registered delegates during the conference.
If a registered delegate is unable to attend, substitutions are welcome. Substituting a PDA member by a non-member requires paying the difference between member and non-member fees by credit card payment before the start of the event. Exchange of a non-member by a PDA member will not result in a refund. Substitutions are free up to 2 weeks before the event, after which an admin fee of 100 AUD per name change will apply.
TRAVEL:
PDA is not affiliated or contracted with any outside hotel contracting company. If someone other than PDA or the PDA chosen hotel contacts you suggesting that they represent any PDA event, they do not. It is PDA's recommendation that you book your hotel directly through the official PDA chosen hotel that is listed on our web site.