CONFIRMATION OF REGISTRATION:

1. Your registration will be on hold until payment is successfully received. Upon receipt of payment, a confirmation email will be issued to the email address provided, and the registration will be confirmed.
2. To qualify for the early bird rate, payment must be completed by 1 August 2023, 2359 hours Singapore time (UTC+8).

PAYMENT

1. Payment is due by the specified deadline mentioned on the conference registration page or in the communication sent by PDA. Failure to make payment by the deadline may result in the cancellation of your registration.
2. Currency and Taxes: All payments must be made in the currency specified by the organizer. Any applicable taxes, including goods and services tax (GST), value-added tax (VAT), Withholding Tax (WHT) or other similar charges, will be the responsibility of the attendee.
3. Bank Charges and Other Fees: Any bank charges or transaction fees incurred during the payment process, including international wire transfer fees, currency conversion fees, or other related charges, will be borne by the attendee. 

GENERAL TERMS AND CONDITIONS:

PDA will send you a confirmation email within one week of receiving payment. You must have this confirmation letter to be considered enrolled in a PDA event. If you have submitted a purchase order or requested an invoice, please be advised that a credit card guarantee is needed. PDA reserves the right to modify the material or speakers/trainers without notice or cancel an event. If an event is cancelled, PDA will notify registrants as soon as possible and receive a full refund. PDA will not be responsible for any costs incurred by registrants due to cancellation. Please note that the attendee list is shared with sponsors and may be used to follow up on specific areas of interest after the event. For more information, please get in touch with asia-pacific@pda.org or +65 6496 5504.

REFUND/SUBSTITUTIONS:

If a cancellation request is received 30 days before the event (by 18 July 2023, 23:59 hours Singapore Time (UTC +8)), a credit (registration fee paid minus a 100 USD processing fee) will be given. No credits will be issued for cancellation requests less than 30 days before the event. A cancellation request must be emailed to asia-pacific@pda.org. No refund or partial refund request will be entertained should there be an instance(s) of no show of registered delegates during the conference.

If a registered delegate is unable to attend, substitutions are welcome. Substituting a PDA member by a non-member requires paying the difference between member and non-member fees by credit card payment before the start of the event. Exchange of a non-member by a PDA member will not result in a refund. Substitutions are free up to 2 weeks before the event, after which an admin fee of 50 USD per name change will apply.

TRAVEL:

PDA is not affiliated or contracted with any outside hotel contracting company. If someone other than PDA or the PDA chosen hotel contacts you suggesting that they represent any PDA event, they do not. It is PDA's recommendation that you book your hotel directly through the official PDA chosen hotel that is listed on our web site.